ATHINA knows that privacy and security of personal information are important to users, so ATHINA commits to making maximum efforts to protect the privacy of ATHINA Users.
The privacy policy describes how ATHINA collects and processes personal information when ATHINA Users use ATHINA services. ATHINA Users agreeing to use ATHINA’s services means ATHINA Users fully agree with the contents of this Privacy Policy. ATHINA may amend the content of the policy by posting an amended version on ATHINA’s system, the amended version will take effect from the time of posting. If an ATHINA User continues to use the Service, it means that the ATHINA User accepts and affirmatively agrees to abide by the most updated Terms of Use.
1. Information ATHINA needs to provide from ATHINA Users
To be able to fully use the utilities on ATHINA’s software products, ATHINA users need to register as a member and provide their personal information. The information ATHINA needs ATHINA Users to provide is basic information including but not limited to the following information about ATHINA Users:
Name of company, store, business unit
Full name, age, residential address
Email, mobile phone number, landline phone number
IP address (Internet Protocol), web browser type (Browser), connection speed, number of pages viewed by ATHINA users, time ATHINA users visit, addresses that this Browser accesses.
All user information provided to ATHINA will be stored on ATHINA’s system
2. How does ATHINA protect and store personal information of ATHINA Users?
ATHINA stores and processes personal information of ATHINA Users on the server, ATHINA protects it with physical and electronic protection measures including: firewalls, data encryption and procedures applied according to regulations. regulations of information security law. ATHINA enforces physical access controls to information and ATHINA authorizes access to personal information only to those employees who need it to fulfill their job responsibilities within the ATHINA system. All customer data will still be stored on the ATHINA system for a period of 6 months after the customer stops using the software on ATHINA’s mobile application. After 6 months, customer data will no longer be stored on ATHINA’s system.
3. What is ATHINA User’s information kept for?
ATHINA’s goal is to provide businesses and users with a service infrastructure to promote and develop brands and expand business on the Internet effectively, optimally in terms of cost and time. Therefore, ATHINA retains and uses personal information of ATHINA Users to:
Provide information, services and support as requested by ATHINA Users.
Resolve disputes and issues arising related to the use of ATHINA Website/ATHINA Application.
Prevent illegal or prohibited activities as outlined in the Terms of Use.
Measure and improve ATHINA’s services.
Other purposes are permitted according to the provisions of law and ATHINA will notify ATHINA Users in each specific case.
When using ATHINA Website/ATHINA Application, ATHINA Users understand and accept that ATHINA has the right to access data on the phone linked to ATHINA software of ATHINA Users such as: Reading and writing to phone contacts, retrieving ATHINA User’s current location, write data of ATHINA Website/ATHINA Application to the memory card, access the Internet from ATHINA User’s device.
All such access is performed by ATHINA only with the consent of the ATHINA User. Where the ATHINA User has granted permission to ATHINA, it is hereby acknowledged by all parties that the ATHINA User shall have no claim whatsoever in respect of such access; ATHINA commits to absolutely keeping all information of ATHINA Users confidential when using ATHINA’s software and applications and will not disclose it to third parties unless approved by ATHINA Users or requested by ATHINA users. authorized state agency or law. ATHINA only changes ATHINA User’s information on ATHINA Website/ATHINA Application with the consent or confirmation of ATHINA User’s request.
4. What do ATHINA users need to do to secure information?
After completing the delivery of products or services, ATHINA User is the only entity that owns and is responsible for securely managing identification information, administrative accounts, passwords, or other information. Other information related to your account. ATHINA users can log in to their account to edit information, and have the right to request ATHINA to check, update, adjust or cancel their personal information registered with ATHINA. ATHINA will check, update, adjust, and cancel ATHINA Users’ personal information upon request or provide information subjects with tools to self-check, update, and adjust their personal information. me. ATHINA only supports ATHINA Users through accounts actively provided to ATHINA by ATHINA Users. ATHINA users immediately notify ATHINA when they discover any forms of unauthorized access to their accounts or security loopholes, including loss, theft or disclosure of confidential information. password and other security information for support.
ATHINA users are solely responsible for the content of emails sent from the mailbox in their account. When ATHINA Users provide email and register for a trial, it means ATHINA Users agree to receive marketing emails from ATHINA.
ATHINA users using the ATHINA Website/ATHINA Application must be responsible for maintaining the device using the software, installing the ATHINA Application under control and safety, and storing access information to the Store to avoid accidents. In case the account is stolen and/or abused for unsafe purposes for both ATHINA and ATHINA Users. ATHINA recommends that ATHINA users should change their passwords soon after providing passwords to relevant parties for usage support purposes.
ATHINA shall not be responsible for unauthorized third party intrusion into ATHINA User’s Store due to negligence on the part of ATHINA User.
5. Persons or organizations authorized to access ATHINA User information
ATHINA commits not to provide personal information of ATHINA Users to any third parties. However, other individuals and organizations may have access to ATHINA Users’ information in the following cases:
That information ATHINA users have made public.
ATHINA obtains consent from ATHINA Users to disclose this information.
Upon legal request or from a public authority or if ATHINA believes in good faith that such action is necessary to comply with legal requirements or pursuant to the law.
Protecting the rights, interests, property, and safety of someone else on the basis of balancing the interests of all parties.
To other third parties with whom ATHINA has joint ventures or alliances to provide services on ATHINA or new services related to ATHINA that ATHINA Users are also using those affiliated services on software by ATHINA.
In addition to the above cases but not limited to, personal information of ATHINA Users is always kept confidential from third parties unless ATHINA fully believes that such disclosure is necessary to prevent physical damage. physical or financial factors due to possible illegal factors.
6. Use of Cookies
A cookie is a data file placed on the ATHINA User’s hard disk by ATHINA’s server. ATHINA uses Cookies to personalize and improve the efficiency of ATHINA Users’ online time.
The cookie will help ATHINA recognize an ATHINA User if an ATHINA User visits multiple pages on the ATHINA website in the same session, thus eliminating the need for ATHINA to ask the ATHINA User for the password on each page. Once the ATHINA User logs out or closes the browser, this cookie will expire and no longer have any effect. ATHINA users can accept or decline cookies. Most Browsers automatically accept cookies, but ATHINA Users can change the settings to decline all cookies if ATHINA Users prefer. However, if ATHINA Users choose to decline cookies, it may interfere with and affect some cookie-dependent services and features at ATHINA.
7. Complaint resolution
In case of any comments or complaints, ATHINA users please send them to ATHINA by the following method: send email to: info@athina-health.com
Depending on the complexity of the complaint, ATHINA will have a corresponding processing time. The results of complaint resolution will be notified to ATHINA users. If necessary, ATHINA may invite the complainant to work directly. ATHINA will endeavor to always resolve ATHINA Users’ complaints as soon as possible and in the spirit of negotiation, conciliation, respect, and mutual benefit.